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22

VOLUME 14 NUMBER 1 • JULY 2017

DIABETES CARE MODEL

SA JOURNAL OF DIABETES & VASCULAR DISEASE

The purpose of having data boxes in the program was for ease of

use and to speed up the process of data capturing. Numerical data

entries are needed for the following:

• year of first diagnosis of DM

• cluster of differentiation (CD4) count

• sitting and erect BP

• resting pulse rate

• RBG

• height/weight/BMI/waist circumference.

A second page in the program was created to allow the user to

capture blood results with the date that the blood is drawn. The

purpose of entering dates for each set of blood results is that the

initial blood results can be used as a baseline with which to compare

future results. The program allows the user to enter multiple blood

results that are found in the file, each with its own date. This allows

collection of a complete history of patients’ blood results. Blood

results that cannot be found in the patient’s chart are traced on the

National Health Laboratory Service (NHLS) website.

For eye assessments, the program was designed to allow the

user to choose Yes/No for the following:

• glaucoma

• cataracts

• proliferative retinopathy

• non-proliferative retinopathy.

If the user entered ‘Yes’ to any one or more of the above for eye

assessment, the program then enquired whether it was right, left

or bilateral.

Once again a separate page in the program was created for ECG

analyses. The following is required for every ECG:

• axis: data box options under this include right, left or normal

• ventricular hypertrophy: data box options include right, left and

none

• bundle branch block (BBB): data box options here include RBBB,

LBBB, left anterior fascicular block, left posterior fascicular

block, bifasicicular block, none

• evidence of previous MI: if ‘Yes’, then the following boxes will

open:

- inferior territory MI

- anterior territory MI

- lateral territory MI

- anterolateral territory MI

- none.

The program was designed to interpret and group the various leads

into inferior, anterior, lateral or anterolateral territories.

• premature ventricular contractions: data box for Yes/No

• atrial fibrillation or atrial flutter: data box for Yes/No

• T-wave abnormalities: if ‘Yes’, data box for T-wave inversion or

peak T-waves.

Another tab was created for urine dipstick results and includes the

following parameters:

• date of dipstick

• Yes/No boxes present for each of the following parameters:

- red blood cells

- white blood cells

- protein

- ketones

- glycosuria.

If any of the above boxes are marked as ‘Yes’ then the program

offers the user a range from 1+ to 4+ as tick boxes to enter the

quantity.

For evidence of clinical neuropathy, there are data boxes

for sensory and motor neuropathy. For thyroid examination data,

there are boxes for normal and goitre. For injection site data

the user has choices of normal, lipoatrophy, lipodystrophy or

cellulitis.

With regard to drug prescription, a comprehensive list of

commonly prescribed medications was compiled and captured.

The program gives the user a chance to view the list of medications

alphabetically or use the search function to retrieve the medication,

then to choose the drug and add the dosage (if different from the

dosage already stored on the program). It was recognised that

the program might not list all medications so it was modified to

allow the user to capture a new drug that is not on this list. The

program was designed to allow the user to add to this list of

medications and save these new drugs for future reference.

For data analysis purposes, the programmer was commissioned

to program the various comparisons required for patient and

clinic monitoring and reports were generated by Crystal

®

reports

[SAP SE (Systems, Applications & Products in Data Processing)

Germany]. The comparisons required were decided on based on

clinical requirement for auditing.

In the main menu of the program, an option tab exists for

reports, and within this section various reports are available for

review purposes. Some examples include reports comparing the

type of DM with mean glycosylated haemoglobin achieved, and

reports comparing the number of patients with type 1 and type

2 DM.

Discussion

This integrated approach to DMmanagement within this resource-

limited clinic ensures that all patients consulted at the clinic are

evaluated and managed in a structured and comprehensive

way. DM is a non-communicable disease with devastating

complications if uncontrolled. Complications can be reduced with

adequate control.

1

Local guidelines provide a structured approach

to diabetes management; however, very few clinicians actually

follow these guidelines and this may be one of the reasons why

so few patients achieve targeted control of their disease.

We believe that introducing a multifaceted approach targeting

both the clinician and patient will help improve control in this

regional-level diabetes clinic. The booking system ensures that the

numbers of patients seen at the clinic is regulated (decreased from

60–70 to 30–40 patients per week). Together with the additional

doctors working at the clinic, this means that patients are now

spending more quality consulting time with the clinician. Initially

patients were apprehensive of the longer consultation times and

consulting the various members of the team. However, they soon

realised that the overall benefits they gained outweighed their

increased consulting times.

Patients get the benefit of a fully operational multidisciplinary

team, which includes nursing staff, dieticians, podiatrist, family

and specialist physicians, interns and medical officers. Patient

education is provided by every member of this team. Nursing

staff are trained in weekly special sessions on diabetes care and

management. All clinicians, prior to working in the clinic, are

also trained on diabetes management using the 2012 SEMDSA

guideline. A datasheet was developed and introduced into the

clinic. This datasheet ensures that all diabetic patients receive a

standardised and comprehensive assessment and management

that follows local diabetes guidelines. It also ensures that commonly